Terms of business

Welcome to our online ordering website. Dixon’s Medals provides services to you subject to the following conditions. If you visit or order within this website, you accept these conditions. Please read them carefully.

1. Ordering and Pricing Information

  • All items are sold by Dixon’s Medals on a ‘first come, first served’ basis. Whilst we make every endeavour to ensure that our web site is updated on frequent basis, please note that ordering though our web site is not a guarantee of sale, should the item have already been sold through other methods or appearing on our website in error.
  • All payments to be made to C.J. & A.J. Dixon Ltd. Due to fluctuating exchange rates, overseas buyers should send payment in £ STERLING. Unless other arrangements have been made.
  • All items are sold as genuine and original unless otherwise stated. Any item subsequently proved to be fake, renamed or not entitled to bars supplied with the medal, may be returned and payment will be refunded or credited within the 1st 12 months of purchase.
  • All prices include VAT, this is normally by special scheme and is therefore not refundable on export (our VAT No. is 316 9269 38).
  • Each order must exceed our minimum order charge of £5 or we have the right to reject the order.
  • We attend most auction sales of Orders, Decorations and Medals, and will be pleased to advise and bid on behalf of clients unable to attend. The fee for this service is 5% (or less by special arrangement) of the hammer price.
  • Valuations undertaken for Probate or Insurance purposes. A fee is payable – please contact us in the first instantance.
  • Postage will be charged on all orders: (UK) postage is from £9.00 special delivery fully insured up to £2,500. £4.00 recorded delivery (buyers own risk) Overseas from £14.00 registered air mail insured. Additional insurance available if required at £4.50 per £1,000 for all items. Overseas FedEx: from £40.00 depending on weight and country of destination. Please allow 21 days for delivery.
  • Gazette subscriptions: £20.00 (UK) £25.00 (Europe) £30.00 (Overseas ) for 4 issues inclusive of P&P.

2. Privacy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

3. Payment Methods

Paying for your order online though our web site is fully secure.

Credit / Debit Cards: We accept Visa, MasterCard, Switch, American Express and most other bankers debit cards. Please note that all card transactions are made in UK £ Sterling. If using a payment card for your first order then this order MUST be delivered to the address which appears on the credit card statement.

Lay Away Plan: Dixon’s Medals offers its customers this easy payment option, where your order will be immediately secured upon receipt. Payment of your total is made over 3 equal instalments, unless otherwise arranged The first payment is taken at the time of order, and remaining 2 payments are taken each month thereafter. Your item(s) will be despatched to you when all payments have been made. If you wish to pay by cheque, please ensure you mail us 3 post-dated cheques together with your order.

Payment by Interbank Transfer: Please note our bank charges us £12 for handling incoming payments, so please add to this amount when making your payment. Bank Details are as follows:

Bankers Branch: Barclays Bank, Bridlington Quay Branch. Sort Code: 20-75-92. ACCT. NO. 90328308. IBAN: GB29 BARC 2075 9290 3283 08 SWIFTBIC: BARCGB22

4. Electronic Communications

When you visit the Dixon’s Medals website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

5. Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Dixon’s Medals or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Dixon’s Medals.

6. Trademarks

Dixons Medals’ trademarks and intellectual property may not be used in connection with any product or service that does not concern Dixons Medals, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Dixons Medals. All other trademarks not owned by Dixons Medals or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Dixon’s Medals or its subsidiaries.

7. License and Site Access

Dixon’s Medals grants you a limited license to access and make personal use of this site and not to download (other than page caching and proof files, or files relating to services provided) or modify it, or any portion of it, except with express written consent of Dixon’s Medals. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Dixon’s Medals. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Dixon’s Medals and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilising the Dixon’s Medals name or trademarks without the express written consent of Dixon’s Medals. Any unauthorised use terminates the permission or license granted by Dixon’s Medals. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Dixon’s Medals website, so long as the link does not portray Dixon’s Medals, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Dixon’s Medals logo or other proprietary graphic or trademark as part of the link without express written permission.

8. Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Dixon’s Medals and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

9. Reviews, Comments, Emails, And Other Content

Visitors may post comments, and other text content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a payment type or other content. Dixon’s Medals reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post comments or submit material, and unless we indicate otherwise, you grant Dixon’s Medals and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Dixon’s Medals and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Dixon’s Medals or its associates for all claims resulting from content you supply. Dixon’s Medals has the right but not the obligation to monitor and edit or remove any activity or content. Dixon’s Medals takes no responsibility and assumes no liability for any content posted by you or any third party.

10. Risk Of Loss

All items purchased from Dixon’s Medals may be made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Details of contract relating to delivery may be obtained from Dixon’s Medals.

11. Product Descriptions and Prices

Dixon’s Medals and its associates attempt to be as accurate as possible. However, Dixon’s Medals do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current or error-free. If a product offered by Dixon’s Medals itself is not as described, your sole remedy is to return it in an unused condition to Dixon’s Medals supplier within 12 months of purchase.

12. Disclaimer of warranties and limitation of liability

This site is provided by Dixon’s Medals on an “as is” and “as available” basis. Dixon’s Medals make no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Dixon’s Medals disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Dixon’s medals do not warrant that this site, its servers, or e-mail sent from Dixon’s medals are free of viruses or other harmful components. Dixon’s medals will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights. These terms of business shall be governed by the laws of England.

13. Site policies, modification and severability

Please review our other policies, such as our Delivery and Returns policy, posted on this site. These policies also govern your visit to the Dixon’s Medals website. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

14. Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the top menu. Or you can email us at info@dixonsmedals.co.uk

V.A.T No. 316 926 938, Company Registration No: 01365683. Registered Office as address below.